Contacts
Please reach out to us if you have any questions (custom orders, wholesales, etc). We look forward to hearing from you!
jessica@mudsilkstudios.com
Post
54 Crown Street,
Suite 1622
Brooklyn, 11225
USA
FAQs
How to order custom garments?
For Custom Orders, we will discuss all these details with you:
- Choose Your Style: Select any style from our shop or provide your own design, such as photo references.
- Select Your Fabric: Choose any fabric from our shop (most listed fabrics are still available). You can also let us know your preferences, such as colors, patterns, or prints, and I’ll check if we have anything similar in stock. Please note that we only offer 100% mulberry silk fabric unless otherwise specified.
- Provide Your Measurements: I'll send you a guide to help simplify the measuring process.
If you’d like any design modifications, please let us know as well. We will start the production once we confirm with all the details.
Thank you again for your patience!
How does "made to measure" for every garment work in the shop?
Hi, please reach out to us before placing any order. Or if you already place your order, I will reach out to confirm your size (and provide a guide to simplify the measuring process) as well as discuss any modifications you might want, such as choosing a different fabric or making design changes.
We'll adjust the size of each piece for you, while remaining it the same style as the model photos.
How long is the production process?
Production usually takes about 1-2 weeks after we finalize all the details for your garment.
For priority order, we will complete it in around 3 days.
I’ll notify you once your order is complete and ready to ship.
How can I choose different fabrics?
Most of the fabrics listed are available for customization, so you can choose a fabric from one garment style and use it for another. We also have additional fabrics in stock that may not be listed. Please reach out if you have specific preferences regarding colors, patterns, or prints. I’m happy to advise on which fabrics work best for the styles you choose :)
We only offer naturally dyed 100% mulberry silk (mud silk, hua luo silk), unless otherwise specified.
How long is the shipping?
We're in partnership with DHL:) All shipping (worldwide) will take 2-5 business days. Please provide us with your contact phone number for delivery to receive the DHL sms shipping updates.
Which countries accept Afterpay?
Afterpay is available in several countries, including the United States, Australia, New Zealand, and the United Kingdom. Check our Payment Options page for the full list.
What should I know about duties, taxes, and border charges?
Duties and taxes are included at checkout for most regions. However, some international orders may be subject to additional customs fees, which are the responsibility of the customer.

