Terms of service

Terms of Service

Last updated: May 2026

Welcome to Mud Silk Studios. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

General

Throughout this site, the terms "we," "us," and "our" refer to Mud Silk Studios. By visiting our website or purchasing from us, you agree to these Terms of Service and any applicable policies referenced herein.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Products

Our garments and accessories are handcrafted using traditional techniques and natural materials, including Xiangyun (mud) silk and mulberry silk.

Due to the handmade nature of our products, slight variations in color, texture, pattern placement, and finishing may occur. These variations are considered part of the unique character of each piece and are not considered defects.

We make every effort to display product colors accurately; however, colors may vary slightly depending on individual screen settings.

Orders

We reserve the right to refuse or cancel any order at our discretion.

Once an order has been placed, production may begin shortly thereafter. Requests for order modifications or cancellations will be reviewed on a case-by-case basis and cannot be guaranteed.

Custom, personalized, and made-to-measure orders may not be eligible for cancellation once production has started.

Pricing & Payments

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to modify pricing without prior notice. Prices displayed at the time of purchase will be honored for completed transactions.

Shipping

Production and shipping times are estimates only and are not guaranteed delivery dates.

Mud Silk Studios is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.

Customers are responsible for any applicable customs duties, import taxes, or fees imposed by their local authorities.

Please refer to our Shipping Policy for additional details.

Returns & Exchanges

Please refer to our Refund Policy for detailed information regarding returns, exchanges, and eligibility requirements.

Custom, personalized, and made-to-measure items may be subject to different return conditions than standard products.

Intellectual Property

All content on this website, including photographs, product designs, logos, graphics, text, and other materials, is the property of Mud Silk Studios and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Mud Silk Studios shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.

Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

jessica@mudsilkstudios.com